Pricing

A user account is an individual extension with a voicemail box. Multiple devices can be registered to a single user, but they all would have the same extension number. A typical scenario for this would be for an office phone and home office phone, as well as possible soft phone and mobile app.

Yes, with number portability we can port your current numbers from your current carrier. This process usually takes 1-2 weeks. During the porting process we forward your numbers with your existing carrier to a temporary number to eliminate any down time during the porting process.

We support two options for faxing. 1) eFax, this is the simplest method and is included with with the user fee, you just need a separate fax number for $3/month. eFax converts inbound faxes to email and sending faxes is done through email, and we convert it to a fax to be sent to the recipient on our fax servers. 2) vFax, allows you to continue to use your traditional fax machine. Our vFax is HIPPA compliant and works, unlike most of our competitors attempting to use T.38 Fax. vFax is $25/month and also has a $150 setup fee. This setup fee covers the cost of the vFax ata.

We don't offer a free trial, but do offer a 45 day money back guarantee. We'll also be happy to setup a demo for you to see how things work before we start porting numbers and making changes to your telecom systems.

Each user comes with a free YeaLink T42S IP phone. You may optionally upgrade to another phone option, by either purchasing or leasing the phone for a minimal monthly fee. Contact us for pricing.

We support most major open standard based SIP phones. We support provisioning of most YeaLink, Grandstream and Polycom phones. Other brands like Cisco and Panasonic would need to be manually provisioned.

No, as part of our transparent pricing we don't charge for support or even when you need something changed in your phone system. We provide a fully managed service. We do however charge for support for non phone system related issues like network updates and physical infrastructure issues needed to support the phone system.