Author: Joel Eskelsen

Summer 2021 VentureTel.app Updates

Summer 2021 VentureTel.app Updates

It's been a while since we posted an update, not because we haven't been doing anything though.  We've implemented several new features to our business texting app over the last several months and finally have just released those updates.  Almost all these updates come from requests made by our clients.  Below is a list of many of the enhancements and improvements released in our June 2021 update.  Still don't see something in the VentureTel app for texting and managing your business voice account?  Let us know and hopefully we can get it incorporated into one of our next updates. Admin Functions Call Reporting - With the new call reporting app available from the admin dashboard in VentureTel.app, administrators...
Automatically engage missed callers via text

Automatically engage missed callers via text

For small businesses (and big businesses too) inbound calls are potential new business so missing that call just means you're letting the competition have your customers.  Nearly 80% of people won't leave a voicemail message while the open rate on a text message is nearly 98%.  That's why we have VentureTel SMS automations. Imagine you're trying to find a new Dentist and so you go to google and search for the best local dentists, and start calling down the list.  The first dentist no one answers (probably cause they are the best dentist and really busy) and it goes to voicemail, so you hang up (cause face it, you're part of that 80%) and call the next dentist on the list.  Lucky for him he's only slightly less...
VentureTel Business VoIP Service

VentureTel Business VoIP Service Updates | September 2020 Updates

Time continues to fly and with the end of September brings additional improvements to VentureTel.app and the VentureTel Mobile Apps.  In our most recent update we introduces the VentureTel SMS mobile app, which has been received well by our users and we're working to make improvements from your suggestions.  This month we released a major update to the VentureTel mobile soft phone app that includes push notifications, greatly increasing the reliability of inbound phone calls - currently this update is only available for iOS, but the Android version is expected to be released within the next few weeks. VentureTel.app Updates and Enhancements We now show call history in the SMS conversation window - when viewing...
Business Texting Updates for VentureTel.app

Business Texting Updates for VentureTel.app | August 2020

We're excited for the updates this month for texting services for business, the biggest update to VentureTel's business phone service is the initial beta launch of the mobile app that gives end users access to business texting while on the go in addition to basic management features for end users, like call forwarding, find me settings, and access to visual voicemail for your VoIP account. You can download the VentureTel SMS app for iOS in the App Store and for Android in the Play Store. In addition to the release of the mobile app for business texting, several improvements and bug fixes have been made to VentureTel.app New Features and Enhancements The "Favorites" tab in the conversations list has been...
VentureTel.app

July 2020 VentureTel.app updates

Summer is nearly over :( but our dev team has still been working away on improving the VentureTel.app :) and incorporating your suggestions to make our business text messaging and phone user app better.  In addition to several minor improvements and bug fixes, this month's release includes adding faxing capabilities to the app and access to the main voicemail box for users.   Below is a listing of updates in the July release of the VentureTel.app.  As always we look forward to your feedback and suggestions. Added Faxing Functions - users can now send/receive faxes within the VentureTel.app interface.  Users can send/receive from the main fax box as well as their own fax box (if one is assigned). Added user...
VentureTel Dashboard

June 2020 VentureTel.app updates

Another month has passed, we're half way through 2020 and we've continued to improve on the VentureTel.app - This month mostly contains minor improvements and bug fixes, but we have added an admin feature in the app, where an account admin can see basic account statistics and manage phone number settings.  We've improved automations, made some improvements to alerts for voicemail and sms messages, improved the login process and time out settings, and made several small improvements to SMS services and conversations views.  Below is a listing of improvements and bug fixes in June; as always we look forward to your feedback and suggestions to continue to improve the way you communicate via text and voice with your customers,...
BETA Release of ‘Automations’

May 2020 Updates – BETA release of ‘Automations’

We're quite excited about this month's updates to VentureTel.app, with a number of improvements and features.  Of the new features we're most excited about what we call 'Automations'.  Automations are a set of rules that can be created to automate SMS messaging.  This is the beta release with two features currently and we'd love your feedback and suggestions for improvements or other automations that you can think of.  More details on automations below in the release notes and on support site.  Here's the full list of new features in our May 2020 release. Automations (beta) Missed Call - When you miss a call from a potential client or patient they just skip ahead to your competitor.  With the missed call...
VentureTel SMS

April 2020 VentureTel.app updates

We continue to make improvements to VentureTel.app, one little feature at a time.  In addition to several small bug fixes and minor user interface improvements the follow key features have been added. Mass/Bulk Texting - You can now add up to 10 recipients to a new message and each recipient will receive the message as an individual message - not a group message. Currently this is limited to 10 recipients - we want to hear your feedback about how this works and we'll continue to evaluate to determine if greater than 10 recipients is viable. The mass texting tool is not designed for mass marketing and especially not for sending SPAM texts - please note: SPAM texting is grounds for immediate suspension...

We Can Help Keep Your Business Running

With the push for so much work from home and social distancing, we're offering two months free service to new clients through the COVID19 pandemic.  With no obligation to continue after things return to normal (though we think you'll see the value in sticking around).  We can easily get you up and working from home or anywhere you have  internet access.  Reach out to our team by email at info@venturetel.net or call us at 208.735.8999 and let's chat about what you're hoping to do and discuss how we can help.

It’s a different world (COVID-19)

The last weeks and months we've seen things go from concern to all out lock down across the country.  We understand the concerns and hope and pray that things will get back to normal soon. Cloud based VoIP services are ideal for situations like this, allowing the ability for your staff to work remotely while still being able to communicate with teammates and customers with out interruption.  For those businesses that might be struggling and haven't made the move to cloud VoIP services for their business, we're ready to help and get things moving for you quickly.  For urgent needs, we can typically have a solution in place to help with remote working needs the same day.  So if you know a business with these needs,...

Get In Touch

If you are ready to stop worrying about your phones - and get seamless communication with your customers and your employees - contact us now.

Contact

1411 Falls Ave E, Suite 209
Twin Falls, ID 83301

Tel: 208.735.8999
Email: info@venturetel.net

View our Privacy Policy

Locations

Twin Falls, Idaho
Boise, Idaho
Houston, Texas
Long Island, New York

*We Serve The Entire US & Canada*

SITEMAP

Follow us