In an effort to gain an edge and stay ahead of their competition, more and more businesses are switching from traditional phone systems to VoIP phone systems – and for good reason. VoIP phone systems – also known as cloud telecom or cloud VoIP – provide a number of benefits, and the increased demand for this service is evidenced in a study by InformationWeek Research, who looked at 280 companies and narrowed down the top motives for why these companies switched to VoIP business services. Included in the reasons why businesses switched over to more technologically advanced systems were the ability to reduce telecommunication costs and combine voice and data networks, the ability to utilize a system that is easier...